Booking

Yes—to begin, submit the secure online Intake form. Review and approval within 7 business days (often sooner). Availability varies based on scheduling volume.

Initial intake appointments are 60 minutes. Follow-up visits are typically 30 minutes and occur every 4–6 weeks (less frequent as symptoms improve).

Yes—you must be physically located in Washington State at the time of your telehealth visit.

A valid card on file is required for online scheduling in the Patient Portal. By accepting the Card on File Terms & Conditions, you authorize charges for outstanding balances related to services provided. Visa and Mastercard are accepted.

Yes—before scheduling, confirm:

• Whether iPNW is in-network with your insurance plan

• Estimated copay/coinsurance/deductible amounts for psychiatric telehealth visits

• Whether prior authorization is required

• Whether labs/genetic testing are covered (and under what rules)

If the session is disrupted, we’ll attempt to reconnect. If we can’t relaunch the visit, you’ll be contacted with next steps for rescheduling.